This course introduces manager and executive-level staff to the concepts of data-driven decision-making and managing the data-driven process. Participants will learn how to guide staff in the use of data for setting goals, defining objectives, and creating meaningful process maps. The class involves a hands-on exercise with open data and is intended to build data literacy and familiarity with the analytics process while also addressing the challenges and opportunities of doing more and better analysis in the context of city operations. By the conclusion of this class, participants will learn how to assess the right analytical tools to manage projects, processes, and analytic staff within their departments. Click here for more information.